Privacy Policy

At Pawptail, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website, pawptail.shop

Information Collection

When you use our website, we may collect certain information such as your name, email address, phone number, shipping address, and order details. We also collect basic technical data like browser type, device information, and pages visited to help improve our website experience.

How We Use Your Information

We use your information to process orders, communicate with you about your purchases, respond to inquiries, and improve our services. Your details are used to send order updates and ensure successful delivery of your pet essentials.

Sharing of Information

We do not sell or rent your personal information. Your data is shared only with trusted service providers who help us operate our store, such as our shipping carriers and our payment processor, PayPal. These parties are required to keep your information secure and confidential.

Payment Processing and Security

Protecting your financial data is a top priority. Since we use PayPal for all transactions, your sensitive payment details are handled directly by PayPal’s secure servers.

  • PCI-DSS Compliance: Our payment processing through PayPal adheres to the standards set by PCI-DSS to ensure the secure handling of financial information.
  • SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your data during transmission.

Data Security Measures

We follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is 100% secure, we maintain appropriate physical and electronic safeguards to protect your data.

Cookies and Tracking

Our website may use cookies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some site features (like the shopping cart) may not function properly.

Compliance with Children’s Privacy Laws (COPPA)

We do not knowingly collect any personal information from children under the age of 13. Our website, products, and services are all directed to people who are at least 13 years old or older.

Your Rights and Access

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page.

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